When using the Citrix Advanced Access Control (AAC) software with the Citrix Access Gateway the Secure Access Client must be installed with some additional command line arguments. The Secure Access Client must be downloaded and insalled with these command line arguments.
CitrixSAClient.exe -Q -D https://cag.company.com -i
After installing there will be a shortcut on the desktop that will take the user to the CAG login page. After login the user will be prompted to install the net6helper.dll add-on in Internet Explorer.
After this add-on is installed the user will then be connected to the VPN.
http://support.citrix.com/article/CTX114917
http://support.citrix.com/article/CTX108757
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